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Privacy

What we do with your data

Last changed: 14 November 2026

This page is for people who browse the Seyla site or send us a request for early access. It says briefly what data we collect, why, and what you can ask of us. The Bulgarian text is the binding one; this is a translation.

Seyla is a product of Rastezh Digital EOOD, company number 208950483, registered in Sofia, Bulgaria. We decide what the data from this site is used for. Under the GDPR that makes us the “controller”.

For anything about your data, write to zdravei@rastezh.bg.

If you only browse the site, we collect nothing about you. The site has no advertising or analytics cookies and loads no third-party tracking scripts.

When you send a request for early access, we record:

  • your name, work email and phone, if you gave one;
  • the address of the store’s site, roughly how many orders you have a month and the platform the store runs on;
  • your average order and margin, if you gave them;
  • what you sell, if you wrote it;
  • the page and the language the request was sent from, and the ad or link that brought you, if the address shows it;
  • the text of the consent you ticked.

To keep spam out of the form, we also keep, for a limited time, a shortened fingerprint (hash) of your network address. We do not record the IP address itself.

We use the request only to contact you about early access and to check together whether the programme suits your store. The basis is your consent, which you give with the checkbox in the form (Article 6(1)(a) GDPR).

We use the fingerprint of the network address to protect the form from abuse. The basis is our legitimate interest in a site that works safely (Article 6(1)(f) GDPR).

We do not send you advertising and we do not give your data to anyone for advertising.

Requests are kept in a database in the EU (Frankfurt) with Supabase. The site is delivered by Cloudflare, which processes technical data such as the IP address and the browser type to protect it from attacks. Both companies work on our instructions and under a contract.

When either of them processes data outside the EU, it does so under the European Commission’s standard contractual clauses (Article 46 GDPR). Nobody else receives your data unless a law obliges us.

We keep the request while we are talking with you about early access, and at most 12 months after our last contact. Then we delete it.

If you become a customer, your data moves under our contract with you. If you withdraw your consent, we delete the request without delay.

At any time you can ask us:

  • to see what data we hold about you and to get a copy of it;
  • to correct data that is wrong;
  • to delete your data;
  • to stop using it while a dispute is being settled;
  • to give it to you in a form you can take elsewhere;
  • to withdraw your consent. That does not make unlawful what we did until then.

Write to zdravei@rastezh.bg. We answer within one month. We may ask you to confirm the request comes from you.

If you think we are violating your rights, you can complain to the Bulgarian Commission for Personal Data Protection (CPDP): 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, kzld@cpdp.bg, www.cpdp.bg. We would be glad if you wrote to us first, so we can fix the problem.

When a store uses Seyla, its customers write with the AI assistant in the store’s chat. For that data the store is the controller and we process it on the store’s behalf under a contract (Article 28 GDPR).

If you are a customer of such a store, see its privacy notice or write to the store directly.

If we change something on this page, we change the date at the top.